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The Call Center Administrative Assistant is responsible for providing support to our relevant customers.
You must speak English (American or British Accent)
Essential duties and responsibilities:
- Pre-qualify service calls via telephone, email or other customer required method.
- Assist with service order creation.
- Create, Maintain and update various spreadsheets in order to provide data to call center staff and/or customer.
- Retrieve and report the status of service calls to customers via telephone, email or 3rd party website.
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